ANA expands customer service experience and introduces complimentary in-flight wi-fi rervices for business class passengers on international flights

ANA will offer complimentary in-flight internet access to its Business Class passengers on its international flights starting this summer.

All Nippon Airways (ANA), Japan’s largest and 5-Star airline for 11 consecutive years, will offer complimentary ANA Wi-Fi Service for its business class passengers on international flights beginning this summer. ANA’s premium economy and economy class passengers will also have access to complimentary texting with ANA’s Wi-Fi Service on international flights by the end of March 2025.

ANA Wi-Fi Service on international flights began in 2014, allowing passengers to access the internet, e-mail, and social media platforms. Since then, offerings have been expanded to include complimentary Wi-Fi access on domestic flights, complimentary Wi-Fi for first class passengers on international flights.

“ANA is dedicated to continuously elevating our customer experience, and the additional Wi-Fi enhancements that will be utilized for personal or business purposes is the latest offering for our passengers,” said Tomoji Ishii, Executive Vice President, Customer Experience Management and Planning of ANA. “Our ongoing efforts to expand inflight services is to provide our customers with an even more enjoyable and connected experience onboard.”

For more information, please visit ANA website here

Credit: Photo header taken from ANA FB Page.